Did the landscape designer answer the phone when you called? If not, did they call you back in a reasonable amount of time?
Communication between yourself and the landscape designer can be one of the most important aspects of any design-build landscape project. How communication starts at the beginning of the process really sets the tone for how easily you will be able to communicate with the designer moving forward. If they respond promptly and answer your questions, it is usually a sign that throughout the process they will be there to support you.
Be clear on what kind of communication works best for you! Some people prefer emails to phone calls and some vice versa. Being clear with your landscape designer on how you would like to communicate moving forward can really help to get things off on the right foot.
Communication-Not Just Listening
Selecting a landscape designer that is not the best fit for you can really derail your entire project. You need a designer that doesn’t just listen, but actually hears and understands your desires for your project.
It is YOUR project and YOUR home, not the designers.
While their advice and input may be helpful and valuable, you should feel after your consultation and first look at the design that they actually heard what you had to say. If the initial design comes back nowhere near what you and your designer discussed, that points to a real communication issue.